Introduction
In the context of the provision of our professional services, we may proceed with the collection and processing of personal data of natural persons, in accordance with the applicable Greek legislation, as well as with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding with the protection of natural persons against the processing of personal data and the free movement of such data (General Data Protection Regulation, hereinafter “GDPR” or “GDPR”).
This Privacy Policy aims to clarify our personal data processing practices, explaining what personal data or other personal information we may collect during your use of our website and services, how and why we collect that information, why we use your personal information, when and to whom we may share and disclose information about you, and how you can manage information about you and exercise your rights; as provided by the GDPR.
This privacy notice explains what information we collect from you when you visit our website or use our services. It is multi-layered so you can easily find out why we process your personal information and what we do with it. Therefore, we encourage you to read this Labeling carefully.
Data Protection Officer – Contact Details
Our company “KIKLOS RES”, with the distinctive title “KIKLOS RES”, is based in Kifissia, Diomidis Kyriakou 16 P.K. 14562, is legally represented by Nikolaos Gerontakis, who is responsible for processing the personal information we collect from you.
For general information you can contact us at info@kiklosres.gr or by sending a postal letter to the above address.
Where do we store the information you have given us?
The data we collect from you is stored within the European Economic Area.
Who has access to your data?
Only those responsible for each individual department of our company have access to your personal data on a case-by-case basis. Your personal data will be used exclusively for the purpose stated at each time and the information will not be disclosed or sold to third parties for other, unrelated purposes.
For some processing we cooperate with third-party companies, to which we transmit some of your data or who themselves have access to your data through our website. This is done only to provide you with our services. You will find who has access to your personal data on a case-by-case basis and for certain processing, as detailed below.
What information do we collect from you?
In our company we learn about you, either through our website or through the activities we organize. It is very important for us to know your interests and concerns as it allows us to create and deliver the best services for you.
There are several ways in which you can share data with us. In most cases you provide us with the data directly through the various forms, which you send to us or we receive mainly through our website (for example when you contact us or when you participate in competitions). In other cases, we collect the information (for example when we use cookies to facilitate your navigation and understand how you use our website).
Below you will find in detail the activities that include the processing of your data, their purposes and their description.
Remember, it is your responsibility to ensure that the data you provide to us is true and accurate. Otherwise, the user will be responsible for the inaccuracy or untruthfulness of said data, as well as for the damages that may be caused. Our company reserves the right to cancel relations with said user for the above reasons.
Website Navigation
When entering our website, the following are automatically sent from the terminal browser you are using to the forwarder of our website and without your own action:
- the IP address of the internet-enabled device that made the request to connect to our website;
- the date and time of access,
- the name and URL of the requested file,
- the website from which the access was made (referrer-URL),
- the browser you use, the operating system of your internet-enabled computer, as well as the name of the access provider and if you have consented to the so-called geolocation of your browser or your operating system or other terminal settings these functions are also recorded.
All of the above is temporarily stored in a log file.
Purpose and Lawful Basis of Processing
The purpose of all of the above is to guarantee a correct connection, to guarantee comfortable use of our website and to evaluate the security and stability of the system.
The legal basis for processing is Article 6 para. 1 para. f of the GDPR, which allows us to process data, when this is necessary for the purposes of our legal interests.
How long do we keep the information you give us?
The data is temporarily stored for processing the session and then deleted automatically. Once you stop using our website, the geolocation data is deleted.
Who are the recipients of the data?
For the management of our website and the creation and management of Google Analytics, Google Adwords and in general the provision of online advertising consulting services, we cooperate with the company Agile Vendors IKE. In the case of an anonymous user (guest user), the cookies are deleted when the browser is closed. For more information you can visit the website of Agile Vendors IKE here.
Participation in contests
Purpose and Lawful Basis of Processing
Through our website, our newsletter or through social media you can participate in competitions, which we organize from time to time. The legal basis for processing is your consent, based on Article 6 para. 1 para a of the GDPR.
What information do we need and why?
For your participation, we only need your name, your email and, if applicable, your phone number, in order to contact you. If you participate through your social media account, we also process your account information that is publicly known on those media.
How long do we keep the information you give us?
One month after the end of the competition and the announcement of the winners, your personal information is deleted, unless you have chosen to subscribe to another of our services (indicatively, sending a newsletter).
Who are the recipients of the data?
The transmission of the information you have given us in the context of conducting the competition is only carried out if this is required for the processing of it (for example, the competition is carried out by the company offering the prize, or the shipment of the prize is carried out by a cooperating courier company ). The relevant information will be indicated each time in the conditions of the competition.
Data processing for advertising purposes
Google Αnalytics
When you visit the website kiklosres.gr, we use a third-party service, Google Analytics, to collect log files and details about your browsing on our page.
The data sent are:
- the IP address of the Internet-enabled device that made the request,
- the date and time of access,
- the name and URL of the requested file,
- the website/application from which the access was made (referrer-URL),
- the browser you use, the operating system of your computer that has access to the internet, as well as the name of the access provider (access provider) to the forwarder of our website and are stored in a log file.
- the operating system of your mobile device, if you visit the website via a mobile device
- the type of mobile device and its settings
- the serial numbers corresponding to your device and its parts
- the redirecting website (the website that brought you to ours)
- actions related to the way you use our website, such as the sections you visit on it
Our Website may collect information about the exact location of your mobile device using geolocation and technologies such as GPS (global positioning system), Wi-Fi (wireless local area network), Bluetooth or cell location proximity tower proximity). The majority of mobile devices and browsers provide you with the possibility to revoke the permission you have granted us to collect such information, using the settings of your device or browser. If you have questions about how you can prevent the collection of information about your precise location, we recommend that you contact your mobile device support provider, your device manufacturer, or your software or browser provider. . All the above information is processed in a way that cannot be identified (it is anonymized).
The data is stored for a period of 50 months for marketing and statistical purposes and is then automatically deleted. Once you stop using our website, the geolocation data is deleted.
Cookies
You can read more about which cookies we use here.
You can prevent the installation of cookies that record the above information about navigation on our website through the corresponding setting of your browser program. However, in this case it may not be possible to use all the functions of our website. You can also prevent the analysis of the data generated by cookies and related to the use of this website (including the IP address) as well as the processing of said data by Google if you download and install a specific browser extension. Instead of the browser extension, you can additionally block analysis by Google Analytics by selecting this link. (Which link?) An opt out cookie is thus created, which prevents the future analysis of your data when visiting this website. The opt out cookie is only valid in this browser and only for our website and is only stored on your device. If you delete cookies from this browser, you must save the Opt out cookie again. More information on data protection in relation to Google Analytics can be found on Google’s page here.
Purpose and Lawful Basis of Processing
The purpose of collecting your personal data is to analyze usage behavior in the context of our online presence, as well as in the newsletters we send you. The evaluation of usage behavior includes in particular the areas of the website you visit and which links you activate there.
Legal basis for processing is our legitimate interest based on article 6 par. 1 point f of the GDPR. As long as you have provided your relevant consent (e.g. to receive electronic newsletters) the legal basis for processing is your consent based on Article 6 para. 1 para. a GDPR. The processing of the data of existing customers for advertising purposes of our company is perceived as a legitimate interest of our company.
What information do we collect?
Each time you visit our website, your web address and the last time you logged in are automatically sent to us.
Why do we need this information?
With the information we collect, we create personalized user profiles classified by person and/or e-mail address, in order for our company’s advertising offer in the form of a newsletter or advertising messages on the website to be better adapted to your personal interests and to improve online our offers.
Right to object
You can exercise your right to object to the processing of data for the stated purposes at any time and without any cost and with effect for the future, by contacting us at info@kiklosres.gr Your data is deleted by the respective e-mail distributors if you revoke the consent to individual advertising media or object to certain advertising media. Also, if you exercise the right to object, your email address will be blocked from further advertising data processing within a reasonable period of time.
Who are the recipients of the data?
- Links to other websites
- You may find on our website links to and from the websites of our partners, advertisers and other third parties, which are not covered by this privacy notice. We encourage you to first read the privacy policy – labeling of personal data on the websites you visit, before entering any personal data on them.
- Recipients of the data, following a legal obligation
- Judicial and prosecuting authorities in case of claims or criminal acts.
Contacting us
Purpose and Lawful Basis of Processing
Whenever you contact us with general questions about our company or our products and services, we keep the information you give us in order to respond to your requests.
The legal basis for processing is article 6 par. 1 para. f of the GDPR, i.e. the legitimate interest of our company.
What information do we need?
We need information about you so that we can contact you, specifically your name, phone number and email, as well as the content of the letters or emails you have sent us.
Why do we need this information?
We use your personal information to respond to and to keep a record of our communication with you.
How long do we keep the information you give us?
Your information is deleted six months after your last contact with us.
Your rights
We are committed to maintaining the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights free of charge by sending us an email to info@kiklosres.gr, simply telling us the reason for your request and the right you want to exercise.
In the event that we deem it necessary to confirm your identity, we may request a copy of a document proving your identity.
Specifically, regardless of the purpose or legal basis on which we process your data, you have the following rights:
- You have a right to information. This means that you have the right to be informed in a clear, transparent and understandable way about how we use your personal data and about your rights.
- You have the right to access your personal data. This means that you have the right to be informed by us if we are processing your data. If we process your data, you can ask to be informed about the purpose of the processing, the type of your data that we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as the right correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.
- You have the right to correct inaccurate personal data. If you find that there is an error in your data you can submit a request to us to correct it (eg correct a name or update a change of address). However, by actively providing your personal data to us in any way, you warrant that it is true and accurate and agree to notify us of any change or modification to it. The sole responsibility for any losses or damages caused to our website or to the person responsible for the website or to any third party, due to filling in incorrect, inaccurate or incomplete information in the registration forms, is borne by the user. Please remember that as a general rule you should only provide your own personal data, and not data of third parties, except to the extent permitted under this Privacy Notice.
- You have a right to erasure/right to be forgotten. You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes. However, your right may not be able to be satisfied if there is a pending dispute or litigation with our company.
- You have the right to transfer your data. You can ask us to receive the data you have provided in readable form or ask us to pass it on to another controller.
- You have the right to restrict processing. You can ask us to restrict the processing of your data pending the consideration of your objections to the processing.
- You have the right to object to the processing of your data. You can object to the processing of your data or withdraw your consent and we will stop processing your data, unless there are other compelling and legitimate reasons that override your right. In addition, you have the right to object to the processing of your data for advertising purposes. You can withdraw your consent at any time:
- You have the right not to be subject to automated decision-making. You have the right to object when a decision concerning you is based solely on automated processing and significantly affects you or would have legal consequences for you.
When do we respond to your personal data requests?
We respond to your requests free of charge, without delay, and in any case within (1) one month from when we receive your request. However, if your request is complex or there are a large number of your requests, we will inform you within the month if we need to obtain an extension of another (2) two months, within which we will respond to you.
If your requests are manifestly unfounded or excessive in particular due to their repetitive nature, our company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the request.
Right of complaint to the supervisory authority
You have the right to file a complaint with the competent data protection supervisory authority if you believe that the processing of your Personal Data violates the applicable national and regulatory framework for the protection of personal data. The competent supervisory authority in Greece is the Personal Data Protection Authority (postal address: Kifissias 1-3, Athens / www.dpa.gr, tel. 2106475600).
How will you be notified of any changes to this Privacy Notice?
We will update this Privacy Notice whenever deemed necessary. If there are significant changes to our Privacy Notice or the way we use your personal data, we will post them prominently on our website. We encourage you to periodically read this Privacy Notice to know how your data is protected.
If you wish to contact us for any issue related to the processing of your Data and the exercise of your rights, you can contact us at +30 210 801 7166 or at the email address info@kiklosres.gr.